Meet the Team - Carver Gate Repair Dallas

Meet the Dallas Team Behind Carver Gate Repair Dallas

Most gate repair companies send whoever’s available. We don’t work that way. The Carver Gate Repair Dallas crew is a small, tight group of technicians and coordinators who’ve worked on thousands of gates across Dallas, Richardson, Garland, Mesquite, and the Park Cities. What unites them is simple: they show up when they say they will, they tell you the truth about what’s wrong, and they don’t leave until the gate opens and closes every single time. Lonnie Burke owns this location and still works jobs personally. The people below are the ones you’ll actually see at your property.

Call (940) 531-9746

Our People

Marcus J. – Lead Technician

Marcus has been repairing and rebuilding gate systems in North Texas for 14 years. He’s our go-to for swing operators with worn articulating arms and slide gates that drift off the limit switch, the two problems Dallas homeowners call about most. Marcus holds certifications on LiftMaster, FAAC, and DoorKing systems, and he can diagnose a bad loop detector with the gate still closed. When he’s not on a job, he restores old motorcycles in his garage in Mesquite. His work van is the cleanest one in the fleet, which tells you how he treats your driveway too.

Dana R. – Senior Installer

Dana leads our gate installation work across Dallas, from ornamental steel driveway gates in Preston Hollow to aluminum estate gates in Sunnyvale. She’s been with the Garrison Partners network for eight years handling new builds, automation retrofits, and full operator replacements. Dana specializes in Ghost Controls and Mighty Mule systems for residential properties and has a reputation for laser-straight post alignment. She grew up on a ranch outside Weatherford and still drives out there most weekends. If your new gate needs to look right and close square, Dana is the person you want on the laser level.

Teresa V. – Service Coordinator

Teresa is the voice on the phone when you call (940) 531-9746 at midnight because your gate is stuck open and the dog is eyeing the street. She’s been answering service calls for seven years and knows the Dallas market block by block. Teresa writes every work order with the exact problem you describe, then matches it to the right technician and the right parts before anyone drives to your house. She keeps a running list of gate-motor brands by neighborhood because certain communities lean heavily on BFT and Viking systems. On weekends, she coaches youth soccer in Oak Cliff.

Andre P. – Apprentice Technician

Andre joined the Dallas crew two years ago after completing his electrical training at Dallas College. He works alongside Marcus on motor diagnostics and is already handling solo calls on photo-eye realignment and remote programming. Andre is studying for his Elite and Linear certifications, and he’s the one who double-checks every safety edge and reversing mechanism after a repair. He lives in Garland and spends his free time building custom PCs. Homeowners appreciate that he explains what he’s doing in plain language instead of gate jargon.

One Standard, Every Job

Every member of the Dallas team works to The Garrison Standard, the operating code that’s governed the Garrison Partners family of companies since 2008. That means a few things never change, regardless of which technician walks up your driveway. The written price comes before the work starts and the number doesn’t move. The guarantee is written on every repair and covers a full year from the service date. If something fails inside that year, the second visit costs you nothing. And the site is left clean, every time, no matter how muddy the excavation got. The Garrison Code governs how we treat people: answer the phone, tell the truth, do the work right, stand behind it. Marcus, Dana, Teresa, and Andre all carry that code on every job. It’s not a poster in the shop. It’s how they’re trained, how they’re evaluated, and how they treat your gate, your property, and your time.

When you schedule with Carver Gate Repair Dallas, you know who’s coming. A background-checked, uniformed technician in a marked van, dispatched by a coordinator who knows your neighborhood and your gate system. Call (940) 531-9746 and Teresa will get you on the schedule. If it’s after hours, a live person still answers. That’s the Standard, and it applies to every job we take in Dallas.

Written by Lonnie Burke, Owner at Carver Gate Repair Dallas, serving Dallas since 2008.